From first call to fully operational
No mystery. No months of "we're working on it." Here's exactly what happens when you work with us — every step, every deliverable, every timeline.
8 steps. 30 days. Fully live.
Most implementations go live within 30 days. Complex multi-location setups or heavy data migrations may take longer — we'll tell you upfront, not after you've signed.
Discovery Call
30 minutes. No pitch, no pressure — just a conversation about your store.
- ✓ We learn how your store operates today — POS, compliance, inventory, online sales
- ✓ You tell us what's broken, what's slow, and what costs you time or money
- ✓ We identify which of our modules solve your specific problems
- ✓ You'll see a live demo of the features that matter to your operation
- ✓ We answer every question — pricing, timeline, migration, support — nothing is off limits
This call is about fit, not a sale. If we're not the right solution, we'll tell you. We'd rather save us both the time than force something that doesn't work.
Proposal & Agreement
We send you a clear scope — no surprises, no hidden fees.
- ✓ Written proposal detailing exactly which modules you're getting and why
- ✓ Monthly subscription cost and one-time implementation fee — both locked in
- ✓ Estimated timeline from kickoff to go-live (typically 30 days)
- ✓ Data migration plan — what we're pulling from your current system and how
- ✓ You review everything, ask questions, and sign when you're ready
We don't do 40-page contracts with gotchas. The agreement is straightforward: here's what you get, here's what it costs, here's when it's done.
Server Provisioning & Infrastructure
Your dedicated environment is built on day one.
- ✓ Dedicated Google Cloud server spun up in your name — no shared hosting
- ✓ ERP is installed and configured with your business details
- ✓ SSL certificates, domain configuration, and security hardening
- ✓ Automated daily backup system configured and tested
- ✓ Your login credentials delivered as soon as implementation is complete $ training dates are scheduled
You own the data. We support and help manage it, but it's yours. This isn't a black box.
Data Migration
We move your world into the new system so you don't have to start from scratch.
- ✓ Product catalog imported — descriptions, images, pricing, categories, UPCs
- ✓ Customer records migrated and deduplicated
- ✓ Vendor and supplier records set up with correct payment terms
- ✓ Chart of accounts imported from your current accounting system
- ✓ Historical data (balances, inventory counts) brought over where applicable
- ✓ Serial number and bound book data synced with FastBound
Whether you're coming from Celerant, AIM, Rapid Gun Systems, Trident1, or spreadsheets — we've migrated them all. We know where the data lives and how to get it out clean.
Module Configuration
Every module is configured for how your store actually works — not how a manual says it should.
- ✓ Point of Sale configured for your hardware, receipt layout, and payment processor
- ✓ FastBound integration connected and compliance workflows tested
- ✓ Distributor APIs activated (RSR, Lipsey's, Sports South, Chattanooga, etc. — per your plan)
- ✓ Shipping carriers configured with your account credentials and label formats
- ✓ Website and eCommerce storefront built with your branding and product catalog
- ✓ Accounting configured with your fiscal year, tax rules, and bank feeds
- ✓ Reorder rules, vendor lead times, and replenishment logic set for your inventory
We don't hand you a generic install and wish you luck. Every toggle, every workflow, every automation is set up for your specific operation before you touch it.
Training
Live, hands-on training with your team.
- ✓ Dedicated Zoom sessions with your staff, scheduled around your store hours
- ✓ Role-based training — your cashiers learn POS, your manager learns reporting, your compliance officer learns FastBound
- ✓ 6 to 10 hours of live training included depending on your plan
- ✓ Full training documentation for ongoing reference
- ✓ We train on YOUR data, YOUR products, YOUR workflows — not sample data
Training happens before go-live, not after. Your team should feel confident on day one, not confused.
Go-Live
The go-live date is chosen together, when both sides are confident and ready.
- ✓ Go-live date chosen collaboratively based on readiness — not a preset deadline
- ✓ Final data sync to capture any transactions between migration and launch
- ✓ We're available all day on go-live for real-time support, on-site for launch is available and recommended
- ✓ POS, inventory, compliance, and eCommerce all verified operational
- ✓ Your old system stays accessible as read-only during the transition period
We don't flip a switch and disappear. Go-live day is all hands on deck — if something needs adjusting, fixed, or tweaked we handle it in real time.
Post-Launch Support
30 days of included support after go-live, then ongoing care on your terms.
- ✓ 30 days of priority support included with every implementation
- ✓ Quick-response help desk for any issues, questions, or adjustments
- ✓ We monitor your system health, server performance, and backup integrity
- ✓ After 30 days, your monthly subscription includes continued support at your plan level
- ✓ Module updates, security patches, and Odoo upgrades handled by our team
You're not on your own after launch. Most of our clients have been with us for years — because we stay useful long after the initial setup.
What we need from you
This is a partnership. We do the heavy lifting, but a few things go faster with your help.
Access to your current system
We need login credentials or data exports from your current POS, inventory, and accounting systems to migrate your data.
Vendor account credentials
API keys or dealer login details for your distributors (RSR, Lipsey's, etc.) and services (FastBound, shipping carriers, payment processors).
A point of contact
One person on your team who can answer questions and make decisions. Doesn't need to be technical — just available.
Staff availability for training
Block out time for your team to attend live Zoom training sessions before go-live. We'll work around your store hours.
Ready to see it in action?
Book a 30-minute discovery call. We'll walk through your operation, show you the system, and tell you exactly what the path to go-live looks like for your store.
Book a Discovery Call